Refund Policy
We want you to shop with confidence. If there’s an issue with your order, we’re here to help.
Eligibility for Returns & Refunds
You may request a return or refund in the following cases:
Lost packages:
If your order is confirmed as lost in transit by the shipping carrier.
Damaged or defective items:
If your item arrives damaged or has a manufacturing defect.
Incorrect item received:
If you receive the wrong size or a product that does not match your order.
Returns are not accepted for change of mind or non-defective items.
All claims must be submitted within 14 days of receiving your order.
How to Request a Return or Refund
Don't hesitate to get in touch with our support team with:
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Your order number
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Clear photos of the issue
Once reviewed and approved, we will issue a refund.
Important Notes
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Items must be unused and in original condition, where applicable
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Refunds are processed to the original payment method
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Processing times may vary depending on your payment provider